Over the past year in particular, I have dealt more and more with Will McPhee, mainly with KSB & Hidrostal enquiries.
His customer service is second to none. The speed of reply is exceptional in addition to his awareness of ongoing/outstanding orders and enquiries.
I did deal with pump technology prior to this year but with nowhere near the same service. That’s not to say the previous level of service wasn’t sufficient, it’s just a statement of how much it has improved.
Michael Fairlie Assistant Projects Manager & Workshop Co-Ordinator
Ritchie Mackenzie & Co. Ltd.